SPR Boracay Real Estate Inc. Privacy Policy
At SPR Boracay Real Estate Inc. ("we," "our," "us"), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines the types of information we collect, how we use it, the legal basis for its collection, and your rights concerning your personal information under the Philippines' Data Privacy Act of 2012. By using our website and services, you consent to the collection and use of your information as outlined in this policy.
1. Information We Collect
We collect various types of information to provide you with personalized real estate services:
- Personal Information: Includes your name, email address, phone number, mailing address, and other contact details you provide when inquiring about properties or using our services.
- Property Information: Information about the properties you are interested in or own, such as location, size, value, and preferences.
- Transaction Information: Details of real estate transactions, including property listings, purchase agreements, payments, and related documents.
- Usage Data: Information about how you interact with our website and services, such as IP address, browser type, device details, and browsing history.
- Communication Data: Records of interactions with our team, including emails, phone calls, and other forms of communication.
2. Legal Basis for Processing
We process your personal information based on your consent, the necessity of fulfilling contractual obligations, legal obligations, or our legitimate interests in providing high-quality services. We rely on these legal bases to ensure that your data is processed lawfully, fairly, and transparently.
3. How We Use Your Information
We use your personal information for the following purposes:
- Service Provision: To facilitate real estate transactions, property viewings, inquiries, and related services.
- Communication: To provide updates about available properties, promotions, new listings, and services that may be of interest.
- Transaction Processing: To process and confirm property transactions, including contracts, invoices, and payments.
- Legal Compliance: To fulfill legal and regulatory requirements, including protecting our legal rights and preventing fraud.
4. Retention and Disposal of Data
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely dispose of your information through appropriate methods, ensuring it cannot be accessed or used unlawfully.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your user experience. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and personalize content. You may manage your cookie preferences through your browser settings or by following our Cookie Policy.
6. Sharing Your Information
- Service Providers: We share your information with trusted third-party providers who support our real estate services, such as property management, payment processing, and analytics.
- Legal Requirements: We may disclose your personal information to comply with legal obligations, such as responding to legal processes or government requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner to continue service provision.
If your information is transferred outside the Philippines, we ensure it is protected with adequate safeguards, such as contractual obligations for data protection.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or destruction. While we strive for high security, no system is entirely foolproof, and we cannot guarantee absolute security.
8. Data Breach Notification
In the event of a data breach involving your personal information, we will promptly notify you and the National Privacy Commission within 72 hours, as required by law, to ensure you are informed of any potential risks.
9. Your Rights Under the Data Privacy Act of 2012
In line with the Data Privacy Act, you have the following rights regarding your personal information:
- Right to Be Informed: To be notified about how your data is collected and processed.
- Right to Access: To request a copy of the personal information we hold about you.
- Right to Object: To object to certain types of data processing.
- Right to Erasure or Blocking: To request deletion or blocking of your data in certain circumstances.
- Right to Damages: To claim compensation if your rights under the law have been violated.
- Right to Data Portability: To request transfer of your data to another organization.
10. Managing Communication Preferences
If you prefer not to receive further communications from us, please email us at sprsales@sprboracay.com, and we will respect your request.
11. Privacy Impact Assessments
To ensure compliance and mitigate risks to your data privacy, we conduct regular Privacy Impact Assessments on our data processing activities.
12. Compliance with Data Protection Laws
We comply with applicable data protection laws, including the Philippines’ Data Privacy Act of 2012. If you are located in the European Economic Area (EEA), we also adhere to the General Data Protection Regulation (GDPR) and other relevant laws.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: sprsales@sprboracay.com
- Phone: +63 036 2883631
- Mailing Address: Boracay Island, #0972 Zone 1 Sitio, Diniwid Rd, Malay, 5608 Aklan, Philippines
We value your trust and are committed to protecting your personal information while providing a seamless real estate experience.